[David Morgan]

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[David Morgan]

Hi Manu,

No problem! We apologize for the difficulty you’re experiencing.

It should be noted, that working with the full-site editor and a block-based theme is a very different approach than modifying a traditional theme. As a result, it takes some time to understand how it all works.

1. For the position of the text in the hero, the text is contained within the “Position Block”, which provides more control over the position of the text. However, it can be a little tricky to get the placement options working just right. As a result, you could “unwrap” the position block, which may give you the results you are looking for. See the “unwrap” screenshot for reference.

2. I added spacing by adding a padding of 36 pixels around the column block that contains the featured pages. You could also achieve a similar result by adding a “Spacer” block between the hero and the columns blocks. See attached “columns-padding” screenshot.

3. The hero image is added as a background image, and when you toggle the parallax option for a background image, it scales the image to size of the entire browser window, so that more of the image is revealed as you scroll down the page. You could try disabling the parallax effect for the image, which I’ve done in your options. See “parallax-options” screenshot.

4. For changing the page title, you will need to edit the “Page” template. Then, edit the typography options for the title on the page template, and save the changes.

Within the full site editor, there are several templates that can be modified. Modifying any one of these templates changes how that “type” of page is displayed. For instance, each WordPress website displays different types of pages for posts, pages, search results, categories, products, etc. When you change the template in the full-site editor, it changes the style for all the corresponding page types.

I went ahead and made some changes to the page title — decreasing the size, adding letter spacing, and making it all caps. You can see how I made the changes in the block options within the provided “page-title” screenshot.

Also, when making any changes to styles or templates, you may need to clear your caches before seeing the results.

I hope this helps!

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[David Morgan]

Hi Jeffrey,

I’ve attached a screen recording. Disregard the distortion on the left side of the video, there is an issue with my screen recorder.

You can see that within the STAX demo, I’m clicking the button to copy a Hero Block. Then, I’m switching tabs to the editor. On the test page in the editor, I’m simply pasting the block onto a new line within the editor. By default, I’m pasting the content into a paragraph block, since that is the default block when starting a new line. However, what block the code is pasted into is mostly irrelevant. The WordPress editor should recognize the block code, and add it into the editor regardless.

I hope this helps.

Thanks!

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[David Morgan]

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[David Morgan]

Hi Manu,

Thanks! There has been significant damage and still power outages in the area, but we’re back online and beginning to catch up on support.

I apologize for your issues working with STAX! Some of these issues look familiar, so let me know if I’ve addressed them in another thread. 🙂

1. The hero block image and text positioning appears to be displaying correctly for me. Did this issue get resolved?

2. There are the 9 preset positioning options within the hero block. However, if these presets don’t get the exact positioning you’re after, you can add a “Position” block within the hero block. Then, add your text within the position block. You may then adjust the position of the content more specifically using the block options. Within the position block options, you can choose to reset the position in mobile view.

Also, it appears you were able to edit the text color and size. Is this working as expected now?

3. I believe this was addressed in a previous request, and you can adjust font sizes for page titles and headings in the global style settings of the editor. Let us know if you need further clarification.

4. I believe the slowness of your site is related to either your hosting provider, or a particular plugin that may be affecting the performance of your site. You could try disabling plugins one-by-one to see if it helps improve the performance.

Let us know if there is anything else, and thanks for your patience! Working with blocks and the full-site editor is a fundamentally different way of working with WordPress, and it does take some time before the process of working with blocks “clicks”. Then, hopefully it will all begin to make more sense.

Thanks!

[David Morgan]

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[David Morgan]

Hi David,

Thanks for reaching out! Interesting. It’s possible a security plugin is preventing updates from third-party plugins. Do you have any security plugins active? If so, try temporarily deactivating the plugin, then attempting the update again.

Let us know if this works.

Thanks!

[David Morgan]

Hi Manu,

No problem! Who is your hosting provider?

Did you happen to get the content alignment issue resolved in the Hero Block? It seems to appear correctly on top of the hero image for me when viewing the site, see attached screenshot.

Thanks!

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

Hi Manu,

After inspecting your site more closely, I have several things to report:

1. Your theme is not the most recent version. However, you are probably not receiving update notifications from third-party WordPress products. This is most likely a firewall setting with your server, or a security plugin preventing your site from communicating with our update service.

2. In addition to your site loading very slowly, your admin is incredibly slow as well. In fact, it timed out when I attempted to perform a plugin update in your admin. This timeout issue is most likely why your site may have crashed when attempting to restore a block in your admin. This is almost certainly the fault of your hosting service or server. I highly recommend upgrading your hosting package for better performance, or moving to a different hosting provider. Solving this issue will likely solve your other issues.

3. I updated the “About” page template so that your header now displays properly. Also, I changed the heading size for your page titles in the editor as well.

I hope this helps.

Thanks!

[David Morgan]

Hi Manu,

Sure!

1. Try the following CSS:

h2.wp-block-post-title {
  font-size: 18px;
}

Also, you can change global heading sizes within the Site Editor. I’ve attached a screenshot for reference.

2. The About page most likely has the “About” page template applied, which typically displays a banner image at the top of the page. You can try changing the About page to use the default page template. Also, updating to the latest version of STAX may change the page template and resolve the issue.

I hope this helps.

Thanks!

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