Support

Ask me the questions bridgekeeper! I am not afraid!

Theme Docs

View theme guides with detailed instructions for setting up your theme.

View Documentation

Frequently Asked Questions

Answers to basic questions regarding our themes, support, pricing and company.

View FAQ's

Tutorials

Basic tips, tricks and tutorials for using the WordPress platform and our themes.

View Tutorials

Support is provided to customers in 2 ways,
Technical Support Forums and Priority Support requests:

Technical Support Forums

The support forums are available to all Organic Themes customers with an active subscription. They provide a wealth of information regarding our themes and minor customizations. Our support staff is active within the forums weekdays from 9am to 5pm, and questions are generally answered within 48 hours.

Priority Support

Priority Support is an optional upgrade for customers seeking faster response times and a more personalized support experience. Requests are submitted via our priority support form, and questions are answered within 24 hours. We go above and beyond to provide personalized solutions to our priority members.

Organic Themes Support Forums

- Forum
- Topics
- Posts
- Freshness
- Technical Theme Support
  Technical theme support for Organic Themes customers.
- 4,838
- 25,818
- 10 minutes ago
  Rebecca
- Site Showcase
  Share your website! We may add it to our showcase collection. This forum is not for support requests.
- 9
- 23
- 7 months, 3 weeks ago
  Rebecca

Before submitting your support request, please review our FAQ, tutorials, and theme documentation to see if your question has been covered. Please post your questions to their relevant theme forum, and include the URL of the website in question when submitting a support request. This helps us to research, test, and provide faster support.

Please do not post your username, password, licenses or any other personal or sensitive information. Note that on occasion we may need to access your installation to troubleshoot the described issue; if so, we will ask for login credentials to your dashboard, which should be supplied in a private response. Remember to be courteous and use respect — we're people too.

Services Designed To Save You Time

Priority Support

We go above and beyond to provide fast responses, minor customizations and friendly support to priority customers.

Starting At $49

Theme Setup

We'll manually install WordPress, your Organic Theme, essential plugins, demo content, and setup your theme.

Starting At $299

Customization

Stop fumbling your way through code. Save valuable time and let the professionals handle changes to your theme.

Starting At $149