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Viewing 15 posts - 346 through 360 (of 1,644 total)
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  • in reply to: Problems after updating to WordPress 5.9.1 #450837
    David Morgan
    Keymaster

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    in reply to: Mobile Responsive Menu & Hero Theme Size #450836
    David Morgan
    Keymaster

    Hi Jeff,

    You could try additional speed enhancing solutions like the Smush plugin: https://wordpress.org/plugins/wp-smushit/

    And/Or a CDN like Cloudflare: https://www.cloudflare.com/

    I hope this helps.

    Thanks!

    in reply to: Featured News Posts not displaying all categories #450650
    David Morgan
    Keymaster

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    in reply to: Mobile Responsive Menu & Hero Theme Size #450649
    David Morgan
    Keymaster

    Hi Jeff,

    It was a resource loading issue, but not an expected one. The theme is trying to load the “fa-solid-900.woff2” file for Font Awesome icons from within the assets folder of the theme. For some reason, this file may not exist on your server, despite it existing in the theme by default. It’s possible the file was accidentally deleted or didn’t install properly. However, I disabled Font Awesome in your theme by commenting out the function in the functions.php file.

    This seemed to resolve the issue, and pages are loading quickly for me in my mobile browser.

    Let us know if this resolves the issue on your end as well.

    Thanks!

    in reply to: Full of Block Recovery Errors #450647
    David Morgan
    Keymaster

    Hi Eliza,

    We do have some documentation for the theme here, https://organicthemes.com/document/stax-theme/

    In order to set your menu, you will need to edit the settings for the Header Block in the theme:

    1. Navigate to Appearance > Editor within the admin.
    2. Click on the header, and the block options should appear on the right.
    3. Within the options, locate the Primary Navigation options, and select your Custom Menu from the dropdown.
    4. Save the changes.

    I’ve attached a screenshot for reference.

    I hope this helps. Essentially, all elements can be edited by clicking on the block within the new WordPress editor.

    Let us know if there is anything else.

    Thanks!

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    in reply to: Featured News Posts not displaying all categories #450569
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Mobile Responsive Menu & Hero Theme Size #450568
    David Morgan
    Keymaster

    Hi Jeffrey,

    Interesting. Can you please provide your clients website address? Also, their WordPress login information within a private reply?

    That way we can take a closer look and inspect the page code. My hunch is still that their site is trying to load a resource from our local development server, but I’ll need to inspect their site to determine what resource is trying to load.

    Thanks!

    in reply to: Homepage Template just disappeared last night! #450567
    David Morgan
    Keymaster

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    in reply to: Agency Theme and Builder Widgets Pro #450566
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Homepage doesn’t show correct Theme Options #450565
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Full of Block Recovery Errors #450537
    David Morgan
    Keymaster

    Hi Eliza,

    What version of STAX do you have installed? Also, what version of the Organic Blocks plugin do you have installed? We recently updated the demo content for STAX, resolving those block recovery messages. Additionally, have you tried recovering the blocks in this instance? WordPress has gotten better at block recovery in recent updates.

    Thanks!

    in reply to: How to add button in Main Menu #450536
    David Morgan
    Keymaster

    Hey Stefan,

    Great! Unfortunately, I think this is just an oversight of WordPress at this time. The platform is hiding the admin link to the Customizer if a block theme is enabled. Theoretically, blocks themes are supposed to remove the need for the Customizer. However, I don’t believe favicons have been considered yet.

    Until this is resolved, you may just have to access the Customizer using the provided link when you have a block theme activated.

    Thanks!

    in reply to: Block theme version? #450535
    David Morgan
    Keymaster

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    in reply to: Upgrade nag, despite being installed already? #450534
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Upgrade nag, despite being installed already? #450533
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

Viewing 15 posts - 346 through 360 (of 1,644 total)