[David Morgan]

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[David Morgan]

Hi Erich,

Thanks for reaching out! Do you have any firewalls or security plugins active?

You may need to disable any security plugins to automatically update the block plugin. If that doesn’t work, I recommend downloading the latest plugin version from your account downloads, and manually replacing them plugin.

I hope this helps.

Thanks!

[David Morgan]

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[David Morgan]

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[David Morgan]

Hi Jeff,

Background videos in mobile are “iffy” at best depending on the platform, browser, etc. However, as a general rule, WordPress itself prevents background videos from display on mobile devices.

As a result, we added a “Custom Image” option to the background media options for the Hero Block to act as a fallback image for mobile devices. See attached screenshot. I recommend adding a fallback image, and I generally use a screenshot of the video as my fallback image on personal sites.

I hope this helps.

Thanks!

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[David Morgan]

Hi Jeff,

Thanks for pointing this out. It’s a bug in the STAX theme styles. We’ll push a fix with the next update.

In the meantime, you can add the following style to resolve the issue:

sup {
  vertical-align: super;
}

I hope this helps.

Thanks!

[David Morgan]

Hi Jeff,

No problem! We addressed the issues in your email. 🙂

Thanks!

[David Morgan]

Hi Jeffrey,

No problem. We’ll be happy to help.

1. The STAX theme features menu options for secondary mobile menus. However, it requires creating a new menu within the Appearance > Menus section of the WordPress dashboard. Once, you’ve created your mobile menus, you can apply them to the Header Block within the Appearance > Editor section of the admin by clicking on the Header Block to revel the menu options. I’ve attached a screenshot displaying the options.

The theme does not display drop downs for mobile, primarily because dropdown menus in mobile can be confusing and prevent parent pages from being clickable. As a result, it’s recommended that separate mobile menus are created.

2. Can you provide a link to your site so we can inspect this issue? We can either provide a quick CSS fix, or update the theme and/or Organic Blocks plugin to resolve the issue once we’re able to assess it by viewing your site.

Thanks!

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[David Morgan]

Hi Jeffrey,

When using the Posts Block, you will not need to create a new block on the page every time you create a new blog post. When setting up the Posts Block, you can choose a designated category of posts you wish to display in the block. So, any time you create a new post with the specified category applied, the post will automatically appear in the Posts Block that has been applied to a page.

Additionally, within the Posts Block options, you can specify which order the posts are displayed in (Ascending or Descending). Meaning, you can choose whether all new posts are automatically displayed at the top or bottom. You can also specify how many posts are displayed, among several other options.

Here are so examples of the Posts Block, https://stax.organicthemes.com/blocks/organic-blocks/posts-block/

Also, I attached a screenshot of the Posts Block setup options.

I hope this helps. Thanks!

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[David Morgan]

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[David Morgan]

Hi Manu,

No problem! 😀

Regarding the Hero Block image, there are a couple points to note:

1. The logo and menu bar are fixed positioned. Meaning, they rest on top of the other content on the site, so the menu always remains visible at the top of the page. However, this means that the menu is covering up a portion of the hero block. You can resolve this a couple different ways:

Add the following CSS:

.home .wp-block-obb-hero-block {
  margin-top: 160px;
}

Or, within the editor, you can add a “Spacer” block above the Hero block. Then, set the height of the Spacer block to 160 pixels. This will compensate for the portion of the Hero block that is being covered by the header.

Regarding the Safari issue, I’m not sure why this would be occurring. Your site displays normally for me in Safari on my MacBook Pro and iPhone, as does the theme demo. This sounds like it might be a local caching or firewall issue.

I hope this helps.

Thanks!

[David Morgan]

Hi Jeffrey,

Yes, that’s exactly correct. 🙂

Let us know if it’s working, or is you need any more clarification.

Thanks!

[David Morgan]

No problem, glad you got it worked out! 🙂

[David Morgan]

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[David Morgan]

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