Stax theme not updating

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  • #469014
    Manu
    Participant

    Hello,

    The Stax theme is not updating to version 1.6. I’ve enabled auto updates but it failed. I’ve tried disabling autoupdate but it doesn’t give me the clickable link ‘update now’ it only say ‘ a new version is available’

    The license is still active.
    What should I do?

    http://www.insidespaceyoga.co.uk

    Thank you.
    Manu

    #469098
    David Morgan
    Keymaster

    Hi Manu,

    Do you have any security plugins active on your site? Also, there may be a firewall from your hosting provider blocking updates from third party theme and plugin vendors.

    Try deactivating any security plugins. If that doesn’t work, you may need to manually update the theme following the FTP option in this link, https://organicthemes.com/tutorial/install-a-wordpress-theme/

    I hope this helps.

    Thanks!

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