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Viewing 15 posts - 121 through 135 (of 1,562 total)
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  • December 14, 2023 at 5:26 am in reply to: Change in theme folder name breaks site #459827
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 14, 2023 at 4:36 am in reply to: Issues with response time due to site cache issues #459823
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 14, 2023 at 4:32 am in reply to: Errors on organic blocks #459822
    David Morgan
    Keymaster

    Hi Robin,

    Thanks for reaching out. Can you please let us know what version of the Organic Blocks plugin you have active? We recently pushed an update in v2.3.2 addressing these license page errors. You may need to update the plugin manually by downloading the latest version from your Organic Themes account.

    Thanks!

    December 13, 2023 at 10:04 am in reply to: Tabs broken after upgrade to 2.11 #459812
    David Morgan
    Keymaster

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    December 8, 2023 at 8:18 am in reply to: Tabs broken after upgrade to 2.11 #459623
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 8, 2023 at 8:15 am in reply to: Twitter “X” social media icon #459622
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 8, 2023 at 8:00 am in reply to: Issues with Organic Blocks (Agency Theme) #459621
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 5, 2023 at 6:49 am in reply to: Issues with Organic Blocks (Agency Theme) #459592
    David Morgan
    Keymaster

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    December 4, 2023 at 6:23 am in reply to: Demo content not loading/trouble setting up site #459559
    David Morgan
    Keymaster

    Hello,

    This is typical of hitting some kind of resource cap within your hosting environment. Also, what version of the theme are you using? There was a demo content issue a few versions back in which the demo content was including a bunch of unnecessary comment data.

    I have attached the demo content file if you would like to try manually.

    I hope this helps.

    Thanks!

    Attachments:
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    December 4, 2023 at 5:50 am in reply to: Size of copy in the product description block #459558
    David Morgan
    Keymaster

    Hi Tracy,

    Thanks for reaching out. Can you please provide a link to the page in your screenshot, so we can inspect the code and provide the necessary CSS?

    Thanks!

    December 4, 2023 at 5:40 am in reply to: Issues with Organic Blocks (Agency Theme) #459557
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 4, 2023 at 5:31 am in reply to: Twitter “X” social media icon #459556
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    December 4, 2023 at 5:23 am in reply to: Posts not opening on mobile devices #459554
    David Morgan
    Keymaster

    Hi Berit,

    I see what you mean after inspecting the links on my phone. I viewed your website console for errors, and noticed multiple load errors that seemed to be the result of trying to access resources on the domain choices.truste.com. See attached screenshot.

    This is likely the result of a plugin, and I would recommend disabling plugins until you find the culprit.

    I hope this helps.

    Thanks!

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    December 4, 2023 at 5:22 am in reply to: Posts not opening on mobile devices #459552
    David Morgan
    Keymaster

    Hi Berit,

    I see what you mean after inspecting the links on my phone. I viewed your website console for errors, and noticed multiple load errors that seemed to be the result of trying to access resources on the domain choices.truste.com. See attached screenshot.

    This is likely the result of a plugin, and I would recommend disabling plugins until you find the culprit.

    I hope this helps.

    Thanks!

    Attachments:
    You must be logged in to view attached files.
    November 29, 2023 at 6:15 am in reply to: Posts not opening on mobile devices #459451
    David Morgan
    Keymaster

    Hi Berit,

    Can you please clarify what you mean by refusing to open? Does the post fail to load in mobile? Are you unable to click a link to view the post in mobile?

    The post seemed to load for me in mobile, so I’m curious if this has been resolved, or if I’m not understanding the issue properly.

    Thanks!

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Viewing 15 posts - 121 through 135 (of 1,562 total)
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