[David Morgan]

Hi Jeffrey,

I’ve pushed an update for this on your home page. Please note, you’ll now need to edit your home page under Pages > Home, instead of within the Appearance > Editor.

Let me know know if this is the effect you were looking for.

Thanks!

[David Morgan]

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[David Morgan]

Hi Jeffrey,

The transparent header needs the “Blank Canvas” page template applied in order to function. It appears you have the home template applied? I would recommend changing the page template.

If that doesn’t work, send you’re login and we can take a closer look.

Thanks!

[David Morgan]

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[David Morgan]

Hi Jeffrey,

What theme version are you using? Also, please make sure the “Blank Canvas” page template is applied to the page.

Thanks!

[David Morgan]

Hi Marc,

No problem! This was a bug that was fixed over a month ago. However, the automatic updater has not been working for older theme versions, so in some cases a manual theme update must be performed. Instructions for performing a manual update can be found here, https://organicthemes.com/installation/#theme

Thanks!

[David Morgan]

Hi Marc,

I was able to access the admin using the recently provided login link. The primary issue was that the version of the STAX theme that was installed on your site was significantly out of date. I believe you had version 1.5.4, when version 1.7.3 is the latest version.

I manually updated the theme version, which had the fix for mobile menus applied. After updating, I cleared your cache in WP Rocket, and cleared the browser cache, and tested the mobile submenus. They are now working as expected.

Please let us know if there is anything else.

Thanks!

[David Morgan]

Hi Mark,

Where is your website hosted? We pushed an update to fix this mobile menu conflict with the Gutenberg plugin a couple weeks ago.

Can you confirm that you’re using version 1.7.3 of the STAX theme?

Thanks and Merry Christmas!

[David Morgan]

Hey Guys,

This update issue is something we’re looking into. In the meantime you can perform a manual update:

1. Download latest theme version from Organic Themes account
2. Temporarily switch to a different theme in Appearance > Themes
3. Delete old STAX theme in Appearance > Themes
4. Upload and activate newly downloaded version of STAX theme

That’s it. It’s essentially the same series of actions as clicking the “update” button. This will simply replace the theme version, preserving your customizations.

I hope this helps.

Thanks!

[David Morgan]

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[David Morgan]

Hello,

Thanks for reaching out! I haven’t seen this issue before. Where is your site hosted?

Are you able to sync the patterns within the actions menu?

Thanks!

[David Morgan]

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[David Morgan]

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[David Morgan]

Hi Marc,

No problem! Keep us posted.

Just as a followup — the mobile menu navigation uses Javascript. So, if you’re using a performance plugin, and deferring or compressing/minimizing Javascript, it can sometimes disable any features that use Javascript.

Thanks!

[David Morgan]

Ah, I see what you mean.

Try adding the following CSS (replacing previous):

ul li {
    list-style: outside;
    list-style-type: disc;
    margin: 6px 0px 6px 18px;
    padding: 0;
}

This should fix the alignment.

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