Forum Replies Created
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AuthorPosts
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April 21, 2025 at 4:37 am in reply to: Urgent : homepage image is not sharp and does not display correctly / blurred an #470809
David Morgan
KeymasterHi Alexis,
Thanks for reaching out! I’m not seeing the issue when viewing the site. Images on both pages appear crisp.
Did you get this issue resolved?
Thanks!
David Morgan
KeymasterHi Diana,
As a possible solution, I would first recommend re-saving your permalinks under Settings > Permalinks.
Other potential causes of this issue are:
1. The page name is the same as an category/taxonomy name
2. A plugin
3. Improper editing of a page template (This might be the case. Based on the markup, it looks like a template part has been added to the blank canvas page template.)If the issue is number 3, you will likely need to reset/restore the page template to its original state within the Editor.
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
April 7, 2025 at 4:36 am in reply to: Navigation Menu displaying as rectangles with x’s inside #470574David Morgan
KeymasterHi Mario,
Can you please provide a link to your site so we can review this issue?
It’s most likely a font issue. Can you provide an example link you have added to your navigation menu as well?
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
April 7, 2025 at 4:05 am in reply to: URGENT: categories errors on Posts & content slideshow blocks #470570David Morgan
KeymasterHi Diana,
Sure thing! You should be able to respond in the forums and check the “Set as private reply” option, which makes your login information only viewable to us.
Let us know if that works.
Thanks!
March 31, 2025 at 8:01 am in reply to: URGENT: categories errors on Posts & content slideshow blocks #470490David Morgan
KeymasterHi Diana,
I think in this case the Query Block is the better option. However, you can achieve the same style and 3-column formatting as the Posts Block when using the Query Block. It just requires setting the correct options for the Query Block. If you want to provide your WP login information, I can setup a sample Query Block for you, using a similar style and format to the Posts Block.
I’m still confused as to why there is a “post_folder” taxonomy on your site. For posts, the default taxonomies are category and post_tag. Any additional taxonomies for posts would likely be added via a plugin or custom code. Have there been any custom taxonomies added to your site?
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterDavid Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
March 25, 2025 at 3:42 am in reply to: URGENT: categories errors on Posts & content slideshow blocks #470369David Morgan
KeymasterHi Diana,
We’ll be happy to help.
1. I’m not sure what you’re referring to by “post_folder” as that is not a post type or taxonomy that should be available for selection. Can you provide screenshots to illustrate this issue? As a workaround, you can use the Query Block instead of the Posts Block.
2. Do you have a link to illustrate this? This is an example of an archive page from the theme demo exhibiting the default behavior, and only displaying posts with the “Featured” category applied, https://stax.organicthemes.com/blog/category/featured/
3. You can accomplish this using the Query Block instead of the Posts Block, and arrange each element in the desired order within the editor.
4. Unfortunately, making the whole slide a link is not an option with the plugin at this time without customization.
Thanks!
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