[David Morgan]

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[David Morgan]

Hi Lewis,

In order for the filters to work properly, you’ll need to setup a parent category with child categories beneath it. The child categories will act as your filters, and then you can select the parent category in the block setup options.

Changing the color of the active filter will likely need to be done using CSS. If you can provide a link to the page I’ll be happy to provide the CSS.

Thanks!

[David Morgan]

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[David Morgan]

Hi Samuel,

Thanks for reaching out. This is an odd issue. Is it still occurring?

What is your hosting setup? Is this a local hosting environment, or is the site hosted online? If online, who is your provider?

Also, I would try deleting the theme and re-installing, and also testing to see if this issue occurs with a default WordPress theme.

Thanks!

[David Morgan]

Hi Kirsten,

Thanks for reaching out and using STAX. Can you provide a link to your site? Also, who is your hosting provider?

In some hosting environments the memory is limited, and the setup wizard can fail. I would recommend trying again, or contacting your hosting provider to increase the resources and. memory of your server.

Thanks!

[David Morgan]

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[David Morgan]

Hi Jakob,

Thanks for reaching out and using STAX!

Did you install all the demo content within the Theme Setup Wizard? Those particular patterns are reliant on the posts, post types, and taxonomies within the demo content. If that content does not exist, the pattern previews won’t display. If you have not installed the demo content, you can still add the patterns, but you will need to select a post type and category for the block that contains published posts. Additionally, featured images must be applied to the posts you intend to display.

If you would like to provide your login information in a private reply, we can add the patterns to example page for you to reference.

Thanks!

[David Morgan]

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[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

This content is restricted to Organic Themes members with an active subscription. Login here.

[David Morgan]

Hi Lindsey,

Thanks for reaching out and using STAX! What version of the theme are you using? Also, have you made any changes to the “Index” template within the Site Editor?

In the meantime, you can add the following CSS within Appearance > Customize > Additional CSS as a quick fix:

.wp-block-image {
    text-align: center;
}

Thanks!

[David Morgan]

Hi Jeffrey,

How were your customizations added? Did you alter theme files directly, or use a plugin or child theme to make customizations? As long as you didn’t alter any theme files directly your customization should remain.

As for the manual update, you can follow these instructions:

1. Download and unzip the latest version of the theme.
2. Next, you will need an FTP program such as Transmit or Filezilla, or the File Manager within cPanel (found in your hosting account).
3. Login to your server using the FTP software or File Manager.
4. Upload the theme in to the /wp-content/themes/ directory, replacing the existing theme folder.
Navigate to Appearance > Themes and activate the theme.

I hope this helps. Thanks!

[David Morgan]

Hi Jeffrey,

Thanks for reaching out! Your host or a security plugin may be blocking updates from third party products. In which case, you may need to manually update the theme. This can accomplished by downloading the most recent theme version from your account and replacing the older version on your server.

Let us know if you need any further instruction.

Thanks!

[David Morgan]

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