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Viewing 15 posts - 46 through 60 (of 1,485 total)
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  • in reply to: Errors on organic blocks #459822
    David Morgan
    Keymaster

    Hi Robin,

    Thanks for reaching out. Can you please let us know what version of the Organic Blocks plugin you have active? We recently pushed an update in v2.3.2 addressing these license page errors. You may need to update the plugin manually by downloading the latest version from your Organic Themes account.

    Thanks!

    in reply to: Tabs broken after upgrade to 2.11 #459812
    David Morgan
    Keymaster

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    in reply to: Tabs broken after upgrade to 2.11 #459623
    David Morgan
    Keymaster

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    in reply to: Twitter “X” social media icon #459622
    David Morgan
    Keymaster

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    in reply to: Issues with Organic Blocks (Agency Theme) #459621
    David Morgan
    Keymaster

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    in reply to: Issues with Organic Blocks (Agency Theme) #459592
    David Morgan
    Keymaster

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    in reply to: Demo content not loading/trouble setting up site #459559
    David Morgan
    Keymaster

    Hello,

    This is typical of hitting some kind of resource cap within your hosting environment. Also, what version of the theme are you using? There was a demo content issue a few versions back in which the demo content was including a bunch of unnecessary comment data.

    I have attached the demo content file if you would like to try manually.

    I hope this helps.

    Thanks!

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    in reply to: Size of copy in the product description block #459558
    David Morgan
    Keymaster

    Hi Tracy,

    Thanks for reaching out. Can you please provide a link to the page in your screenshot, so we can inspect the code and provide the necessary CSS?

    Thanks!

    in reply to: Issues with Organic Blocks (Agency Theme) #459557
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Twitter “X” social media icon #459556
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Posts not opening on mobile devices #459554
    David Morgan
    Keymaster

    Hi Berit,

    I see what you mean after inspecting the links on my phone. I viewed your website console for errors, and noticed multiple load errors that seemed to be the result of trying to access resources on the domain choices.truste.com. See attached screenshot.

    This is likely the result of a plugin, and I would recommend disabling plugins until you find the culprit.

    I hope this helps.

    Thanks!

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    in reply to: Posts not opening on mobile devices #459552
    David Morgan
    Keymaster

    Hi Berit,

    I see what you mean after inspecting the links on my phone. I viewed your website console for errors, and noticed multiple load errors that seemed to be the result of trying to access resources on the domain choices.truste.com. See attached screenshot.

    This is likely the result of a plugin, and I would recommend disabling plugins until you find the culprit.

    I hope this helps.

    Thanks!

    Attachments:
    You must be logged in to view attached files.
    in reply to: Posts not opening on mobile devices #459451
    David Morgan
    Keymaster

    Hi Berit,

    Can you please clarify what you mean by refusing to open? Does the post fail to load in mobile? Are you unable to click a link to view the post in mobile?

    The post seemed to load for me in mobile, so I’m curious if this has been resolved, or if I’m not understanding the issue properly.

    Thanks!

    in reply to: Ads in header not displaying #459386
    David Morgan
    Keymaster

    Hi Berit,

    Happy Monday! Thanks for you patience over the holiday week. 🙂

    You could delete the original text in the Additional CSS section. However, since I’m not sure what the original text is, I might recommend “commenting the code” which disables the code while still leaving it visible within the Additional CSS section, in case the code is needed later or an issue occurs from removing it.

    You can comment out code by selecting the text, and pressing the “Command + /” keys on a Mac, or “Control + /” on a PC.

    I hope this helps.

    Thanks!

    in reply to: Twitter “X” social media icon #459385
    David Morgan
    Keymaster

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Viewing 15 posts - 46 through 60 (of 1,485 total)