Theme update to 1.7.0 fails and unable to find the download

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #473078
    Olivier
    Member

    Hi,

    I have a STAX theme version 1.6.2 on my site. Since a few days wordpress is complaining that it can’t update the theme to version 1.7.0. Manually updating (through the theme manager) also doesn’t work (“Update package not available”). If I go to Downloads on your site it says I need to buy a theme before being able to download… I already have. Where can I find the .zip for 1.7.0 and why are auto-updates failing?

    Thanks,
    Ronald

    #473136
    David Morgan
    Keymaster

    Hi Olivier,

    Where is your site hosted? Is it hosted on WordPress.com?

    If you’re using WordPress.com as your host, your theme will be automatically updated, and you can disregard and cancel the update notice.

    Thanks!

    #473138
    Olivier
    Member

    Hi David,
    The site is self-hosted, so not on wordpress.com. Updating via the wordpress built-in updater doesn’t work and I can’t find the zip file for 1.7 anywhere. Please advise.

    Thanks,
    Ronald

    #473139

    Hi,

    I have same problem, also self hosted platform.
    On this website is also wrong version available to download on the download page.

    #473194
    Olivier
    Member

    In the meantime version 1.7.1 has been released, which also fails. I also don’t see it on this site under my account ‘Downloads’. The only version there is 1.6.2. Please assist.

    #473231
    David Morgan
    Keymaster

    Hi All,

    I’m working on an update for STAX to address this issue. However, you will need to manually update in the meantime following these steps:

    1. Download the latest theme version from your Organic Account
    2. Temporarily activate a different theme on your site like Twenty Twenty Four
    3. Delete the older version of STAX from your WP dashboard
    4. Upload and Install the latest theme version downloaded from your Organic account
    5. Activate the theme

    You will not lose any content or customizations in this process.

    Thanks!

    #473234
    Olivier
    Member

    Hi David, thanks for looking into this. Trying to follow your instructions, but as mentioned earlier the manual download for version 1.7.1 is not visible in my account, I only see 1.6.2. Where can I download the newer zip file?

    #473335
    gary Acord
    Member

    I’m having the same issue. I just did a fresh download and its 1.6.2. and trying to update manually fails.

    #473342

    When can we receive the new update?
    Still on the website 1.6.2 and error on WordPress Update Manager.

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