Home › Forums › Technical Theme Support › STAX Theme › Theme update to 1.7.0 fails and unable to find the download
- This topic has 8 replies, 4 voices, and was last updated 2 days, 16 hours ago by
Jeffrey van Dijk.
-
AuthorPosts
-
September 19, 2025 at 2:45 am #473078
Olivier
MemberHi,
I have a STAX theme version 1.6.2 on my site. Since a few days wordpress is complaining that it can’t update the theme to version 1.7.0. Manually updating (through the theme manager) also doesn’t work (“Update package not available”). If I go to Downloads on your site it says I need to buy a theme before being able to download… I already have. Where can I find the .zip for 1.7.0 and why are auto-updates failing?
Thanks,
RonaldSeptember 22, 2025 at 3:09 am #473136David Morgan
KeymasterHi Olivier,
Where is your site hosted? Is it hosted on WordPress.com?
If you’re using WordPress.com as your host, your theme will be automatically updated, and you can disregard and cancel the update notice.
Thanks!
September 22, 2025 at 3:41 am #473138Olivier
MemberHi David,
The site is self-hosted, so not on wordpress.com. Updating via the wordpress built-in updater doesn’t work and I can’t find the zip file for 1.7 anywhere. Please advise.Thanks,
RonaldSeptember 22, 2025 at 7:46 am #473139Jeffrey van Dijk
MemberHi,
I have same problem, also self hosted platform.
On this website is also wrong version available to download on the download page.September 28, 2025 at 2:23 am #473194Olivier
MemberIn the meantime version 1.7.1 has been released, which also fails. I also don’t see it on this site under my account ‘Downloads’. The only version there is 1.6.2. Please assist.
September 30, 2025 at 2:45 am #473231David Morgan
KeymasterHi All,
I’m working on an update for STAX to address this issue. However, you will need to manually update in the meantime following these steps:
1. Download the latest theme version from your Organic Account
2. Temporarily activate a different theme on your site like Twenty Twenty Four
3. Delete the older version of STAX from your WP dashboard
4. Upload and Install the latest theme version downloaded from your Organic account
5. Activate the themeYou will not lose any content or customizations in this process.
Thanks!
September 30, 2025 at 8:13 am #473234Olivier
MemberHi David, thanks for looking into this. Trying to follow your instructions, but as mentioned earlier the manual download for version 1.7.1 is not visible in my account, I only see 1.6.2. Where can I download the newer zip file?
October 6, 2025 at 2:25 pm #473335gary Acord
MemberI’m having the same issue. I just did a fresh download and its 1.6.2. and trying to update manually fails.
October 7, 2025 at 8:24 am #473342Jeffrey van Dijk
MemberWhen can we receive the new update?
Still on the website 1.6.2 and error on WordPress Update Manager. -
AuthorPosts
- You must be logged in to reply to this topic.