Forum Replies Created

Viewing 15 posts - 31 through 45 (of 91 total)
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  • March 4, 2025 at 2:34 am in reply to: Change menu underline colour #469997
    Charles
    Participant

    Hi David, which theme are you using?

    February 27, 2025 at 7:33 pm in reply to: Changing Color in Pattern Block #469893
    Charles
    Participant

    Hi Donna, I’ve escalated this issue to David, our senior developer. He will reply shortly. Thanks for your patience!

    February 27, 2025 at 7:29 pm in reply to: Background video not showing in Safari #469892
    Charles
    Participant

    This content is restricted to Organic Themes members with an active subscription. Login here.

    February 27, 2025 at 7:26 pm in reply to: Font Awesome issues #469891
    Charles
    Participant

    This content is restricted to Organic Themes members with an active subscription. Login here.

    February 26, 2025 at 5:17 am in reply to: Makine hero image extend over menu #469841
    Charles
    Participant

    Hi Donna, if you’re using one of our newer themes (STAX, Chrono, Artistry, Rialto, Natural), there’s an option you can access from the sidebar under Appearance —> Theme setup.

    This will start a setup wizard to import the theme’s demo content, just like you would see in the demo.

    Hope this helps!

    February 18, 2025 at 6:11 pm in reply to: Having Problems #469675
    Charles
    Participant

    This content is restricted to Organic Themes members with an active subscription. Login here.

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    February 18, 2025 at 6:11 pm in reply to: Having Problems #469674
    Charles
    Participant

    This content is restricted to Organic Themes members with an active subscription. Login here.

    February 18, 2025 at 4:58 am in reply to: Meta Information for each webpage? #469665
    Charles
    Participant

    Hi Jason, thanks for reaching out. You can access the meta information using the Yoast plugin, or have a look at the screenshot which shows how you can rename the page.

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    February 13, 2025 at 10:21 pm in reply to: Blog pagination not working properly #469565
    Charles
    Participant

    This content is restricted to Organic Themes members with an active subscription. Login here.

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    February 12, 2025 at 6:28 am in reply to: Blog pagination not working properly #469531
    Charles
    Participant

    This content is restricted to Organic Themes members with an active subscription. Login here.

    February 12, 2025 at 2:13 am in reply to: Hero video not displaying on Apple iPhone #469527
    Charles
    Participant

    Excellent to hear this Jason!

    February 12, 2025 at 2:05 am in reply to: License key #469526
    Charles
    Participant

    Excellent, best wishes Ronald!

    February 11, 2025 at 4:34 am in reply to: License key #469496
    Charles
    Participant

    Hi again Ronald, please log back into your account. You should now see your product, license, and access to support forums. Let us know if you need anything else!

    February 10, 2025 at 7:55 pm in reply to: License key #469491
    Charles
    Participant

    Hi again Ronald, we may have to start over on the process as I cannot locate your info in our systems. Please go to our pricing page (https://organicthemes.com/pricing/) and scroll down to the middle, and click the “Sign Up Free” button. Once you’ve done that, let me know via email and we’ll assign your product and license to your account.

    February 9, 2025 at 5:28 pm in reply to: License key #469472
    Charles
    Participant

    Hi Ronald, thanks for reaching out and sorry about this issue you’re having. Can you please tell me the email you used to submit the form? I will look you up in our system and get this reconciled. Thank you.

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Viewing 15 posts - 31 through 45 (of 91 total)
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