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Viewing 15 posts - 46 through 60 (of 1,566 total)
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  • in reply to: organic-stax.zip theme #465004
    David Morgan
    Keymaster

    Hi Mian,

    Thanks for reaching out and purchasing the All Access membership!

    The STAX theme should be available for download amongst your list of available downloads in your account. See attached screenshot.

    The downloaded file should be a ZIP file, and you can install the theme in your WordPress dashboard by navigating to Appearance > Themes > Add New > Upload Theme.

    I hope this helps.

    Thanks!

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    in reply to: Style problem #464900
    David Morgan
    Keymaster

    No worries! Thanks for letting me know. 🙂

    in reply to: Style problem #464795
    David Morgan
    Keymaster

    Hi Jeffrey,

    I attached an image of what I’m viewing on your provided link. The numbers seems to be displaying for me in the quantity field, and I’m unable to locate the other section you’re referring to.

    Have you cleared your caches since updating? It’s possible the issues you are experiencing are a result of cached files on your computer.

    Thanks!

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    in reply to: Mobile performance – LCP / FCP #464794
    David Morgan
    Keymaster

    Hi Berit 🙂

    I’m afraid page speed optimization is not our specialty, and is out of the realm of support. I think you will most likely need a specialist or an SEO expert for help with this.

    Also, depending on the metrics you’re using to evaluate performance, you may get wildly different results. I would recommend using GTMetrix as a tool for measuring performance as well.

    I’m no expert on the matter of page speed, but in most cases images are the main source of increased page load times. You could eliminate images altogether in mobile, but it’s a matter of personal preference. Personally, I prefer to have my sites serve mobile images and a better user experience even if it means sacrificing some performance.

    Thanks!

    in reply to: How to update blog post dates? #464792
    David Morgan
    Keymaster

    No problem! 🙂

    in reply to: Error-Message #464791
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Style problem #464790
    David Morgan
    Keymaster

    Hi Jeffrey,

    Are you referring to the product quantity field as being too large?

    Also, I’m not seeing a “Are you intressed in this products” section on the right of the page. Was this removed?

    Thanks!

    in reply to: questions on customizing the site #464789
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Error-Message #464694
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Error-Message #464511
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: How to update blog post dates? #464509
    David Morgan
    Keymaster

    Hi Berit,

    Yes, this should be possible by replacing the Post Date block with the ‘Post Modified Date’ block within the Index template under Appearance > Editor, https://wordpress.org/documentation/article/post-modified-date-block/

    I hope this helps! Thanks!

    in reply to: Testimonials Section is unavailable #464390
    David Morgan
    Keymaster

    Hi Dennis,

    A login link was sent to your email when attempting to login. I didn’t realize your site was hosted on WordPress.com.

    Upon further inspection of your screenshots, it appears you may be adding testimonials using the Testimonials custom post type. Is this the case? If so, you will need to select the appropriate post type from the block options in order for your testimonials to display.

    Thanks!

    in reply to: Site tagline keeps changing #464382
    David Morgan
    Keymaster

    Hey Guys,

    I may have located the source of this issue. I believe it may be related to the Header Block in the Organic Blocks plugin. I updated the plugin, removing any updates the plugin makes to the site title and tagline.

    Please try updating STAX and Organic Blocks, and let me know if it resolves the issue. If you’re hosted on WordPress.com, the theme and plugin will automatically update within the next 48 hours.

    Thanks!

    in reply to: Issues with Organic Blocks (Agency Theme) #464230
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Issue with Site tagline #464229
    David Morgan
    Keymaster

    Hi Dmitry,

    Very interesting, and a very odd issue. Based on your screenshot of the code, I don’t see any indication that the theme is having an effect on the tagline. However, are you using any custom blocks for the header?

    Also, can you provide your website login information in a private reply so we can take a closer look?

    Thanks!

Viewing 15 posts - 46 through 60 (of 1,566 total)