Forum Replies Created
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AuthorPosts
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David Morgan
KeymasterHi Diana,
Unfortunately, this is a pretty common issue and limitation of the native WordPress navigation block, but a fix can be found here: https://stackoverflow.com/questions/74956603/wordpress-navigation-block-how-to-change-mobile-breaking-point
I hope this helps.
Thanks!
David Morgan
KeymasterHi Eliza,
I think we’ll need your WP login info for determining the issue here. If you’re not seeing the Jetpack settings in addition to not being able to install demo content, this leads me to believe this issue might be server and/or hosting related.
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
April 21, 2025 at 4:37 am in reply to: Urgent : homepage image is not sharp and does not display correctly / blurred an #470809David Morgan
KeymasterHi Alexis,
Thanks for reaching out! I’m not seeing the issue when viewing the site. Images on both pages appear crisp.
Did you get this issue resolved?
Thanks!
David Morgan
KeymasterHi Diana,
As a possible solution, I would first recommend re-saving your permalinks under Settings > Permalinks.
Other potential causes of this issue are:
1. The page name is the same as an category/taxonomy name
2. A plugin
3. Improper editing of a page template (This might be the case. Based on the markup, it looks like a template part has been added to the blank canvas page template.)If the issue is number 3, you will likely need to reset/restore the page template to its original state within the Editor.
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
April 7, 2025 at 4:36 am in reply to: Navigation Menu displaying as rectangles with x’s inside #470574David Morgan
KeymasterHi Mario,
Can you please provide a link to your site so we can review this issue?
It’s most likely a font issue. Can you provide an example link you have added to your navigation menu as well?
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
April 7, 2025 at 4:05 am in reply to: URGENT: categories errors on Posts & content slideshow blocks #470570David Morgan
KeymasterHi Diana,
Sure thing! You should be able to respond in the forums and check the “Set as private reply” option, which makes your login information only viewable to us.
Let us know if that works.
Thanks!
March 31, 2025 at 8:01 am in reply to: URGENT: categories errors on Posts & content slideshow blocks #470490David Morgan
KeymasterHi Diana,
I think in this case the Query Block is the better option. However, you can achieve the same style and 3-column formatting as the Posts Block when using the Query Block. It just requires setting the correct options for the Query Block. If you want to provide your WP login information, I can setup a sample Query Block for you, using a similar style and format to the Posts Block.
I’m still confused as to why there is a “post_folder” taxonomy on your site. For posts, the default taxonomies are category and post_tag. Any additional taxonomies for posts would likely be added via a plugin or custom code. Have there been any custom taxonomies added to your site?
Thanks!
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David Morgan
KeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
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