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David MorganKeymaster
This content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterDavid MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterHi Einar,
Can please provide us with your WordPress login in a private reply so we may take a closer look?
Additionally, can you provide us with a link to the page where the error is appearing?
Thanks!
David MorganKeymasterHi Andreas,
I apologize for your disappointment. According to our records, your active license key is the license ending in 25c5.
The license should work when applied. If it’s not working, you can provide us with your WordPress login information in a private reply so we may inspect the issue in closer detail.
There appears to have been a hiccup in our system, despite having updated the theme version. We have resolved this issue, and now version 1.4.6.1 can be downloaded from your account.
Thanks for your patience! Please let us know if there is anything else.
Thanks!
David MorganKeymasterHi Einar,
Thanks for reaching out and using STAX! Can you please let me know what version of the theme you have installed?
Thanks!
David MorganKeymasterHi Andreas,
I apologize for the confusion. The theme version was updated on the WooCommerce platform, but the update had not been pushed to our site yet.
Version 1.4.6.1 should now be available for download from your account.
Let us know if this resolves the issue.
Thanks!
David MorganKeymasterHi Andreas,
I would recommend updating your version of the STAX theme. Version 1.4.6 is the latest theme version. Updating should resolve the error and allow for uploading a favicon image in the Customizer. However, let us know if the issue persists after updating.
Thanks!
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
David MorganKeymasterThis content is restricted to Organic Themes members with an active subscription. Login here.
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