[David Morgan]

Hi Ron,

Thanks for your patience. We’ve been catching up after the holiday weekend.

Try the following CSS, and you can update the size accordingly:

.obb-toggle-trigger .obb-toggle-title {
  font-size: 24px;
}

You can add the style within the Additional CSS section of the editor or Customizer.

I hope this helps.

Thanks!

[David Morgan]

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[David Morgan]

Hi Ron,

This will likely need to be done with a CSS addition. Can you provide a link where the toggles are added so I can inspect the code and provide a solution?

Thanks!

[David Morgan]

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[David Morgan]

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[David Morgan]

Hi Lloyd,

Thanks for reaching out!

You should be able to remove the Site Title block by navigating to Appearance > Editor > Patterns > Header. Once you’re able to edit the header, you can simply click on the title and delete it.

As for the header background, you should also be able to set this in the block options in the editor. However, I may need some more context here. Can you provide a link to your site, and some screenshots illustrating the issue?

Thanks!

[David Morgan]

Hi Diana,

In looking at your pages, it appears a template part for pagination has been added to a static page (such pagination is intended for archives, not static pages). This custom pagination that has been added to the page is separate from the Posts Block, and not a default template part for the theme. WordPress has no way of relating the pagination template part to the Posts Block on that page, so the pagination issue you are seeing is unrelated to the Posts Block — or even the theme. The current pagination on the page essentially does nothing. I have attached screenshots to illustrate this.

If you would like for the Posts Block to display pagination, I would recommend toggling the Pagination option under the display settings for the block, and removing the unrelated pagination block from the page. I have already done this on your Education Events page. In order for the Posts Block to display pagination, the selected category for the posts block must contain more than one post. Currently, the “OTPA Education Events” category only contains one post.

In this case, it seems most the issues are the result of how the Events Calendar is being implemented. In which case, I would recommend reaching out to their support for the best practices in adding events to pages. I believe the Events Calendar includes archive pages for displaying various categories of events, but this will need to be confirmed with their support.

Regarding the child theme creation, there’s no need for a child theme with STAX since you can always revert a template to its default settings by resetting the template in the Site Editor.

Regarding the submenus, I’m not entirely clear as to the issue. It sounds like maybe multiple submenus have been added to a parent menu, and if the parent menu is too close to edge of the browser window, the submenu displays off screen. The default WordPress navigation block isn’t really equipped to handle lots of submenus. If this is the issue, your menus might be better suited for a Mega Menu plugin like this one, https://wordpress.org/plugins/megamenu/

Also, using a Mega Menu plugin will provide more control over the mobile break point.

I hope this helps provide some clarity.

Thanks!

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[David Morgan]

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[David Morgan]

Hi Alexis,

I believe I responded to a separate thread regarding this issue, but wanted to follow up here again as well. I’ve tested the site on my phone, and I cannot see any degradation in image quality. Has this been resolved?

Thanks!

[David Morgan]

Hi Diana,

Please keep in mind that any replies containing more than 3 links will get flagged as spam by our forums, and prevent the reply from posting.

I was able to login using the provided credentials. However, my user does not have the necessary permissions for viewing and making necessary edits. Can you grant the provided user admin priveleges?

Thanks!

[David Morgan]

Hello,

Just for clarification, STAX + Builder Widgets has never been promoted as a pair. In contrast, STAX + Organic Blocks has always been promoted to work together. While technically, Builder Widgets have worked with STAX in the past, the issue here is that WordPress itself has evolved with WordPress updates, and WordPress is phasing out traditional widgets — which is why Organic Blocks has always been promoted for use with the STAX block theme.

If you want WordPress to work with traditional widgets and the builder widgets plugin, you will need to either downgrade your WP version and likely your PHP version, or add support in the form of other plugins like Classic Widgets and the Customizer plugins.

I hope this helps provide some clarity. Thanks!

[David Morgan]

Hi Alexis,

I’ve logged in and reviewed this issue in mobile, but I’m not seeing a significant difference in image quality between the pages. I see the home page is slightly more blurred, however this is the result of the hero section being taller in mobile due to the content that is added in the Cover Block. As a result, the image is stretched vertically to fill the larger space between the 2 pages. This is the default behavior of background images, and the only way to resolve this is typically uploading a higher resolution image.

I hope this helps.

Thanks!

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[David Morgan]

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[David Morgan]

Hi Eliza,

I’ve logged in an replicated this issue. However, I have not yet been able to resolve it. Here are my educated guesses:

1. I see your server is running PHP 7.4. I would recommend updating this to PHP 8.2 with your host.
2. Who is your hosting provider? I’m unable to edit themes of plugins in the dashboard, which suggests a hosting environment restriction, or a user permissions issue. The latter is unlikely, since the provided user is an admin.
3. It’s likely some server restriction in your current environment that is preventing the installer from adding demo content.

In short, I would recommend reaching out to your hosting provider regarding the import of demo content.

Thanks!

[David Morgan]

Hi Diana,

Can you provide your WP login info in a private reply so we can take a closer look?

Thanks!

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