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Viewing 15 posts - 1 through 15 (of 1,685 total)
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  • in reply to: Broken Mobile Menu #474172
    David Morgan
    Keymaster

    Hi Mark,

    Where is your website hosted? We pushed an update to fix this mobile menu conflict with the Gutenberg plugin a couple weeks ago.

    Can you confirm that you’re using version 1.7.3 of the STAX theme?

    Thanks and Merry Christmas!

    in reply to: V1.7.3 #474171
    David Morgan
    Keymaster

    Hey Guys,

    This update issue is something we’re looking into. In the meantime you can perform a manual update:

    1. Download latest theme version from Organic Themes account
    2. Temporarily switch to a different theme in Appearance > Themes
    3. Delete old STAX theme in Appearance > Themes
    4. Upload and activate newly downloaded version of STAX theme

    That’s it. It’s essentially the same series of actions as clicking the “update” button. This will simply replace the theme version, preserving your customizations.

    I hope this helps.

    Thanks!

    in reply to: Custom CSS for home page banner headline #474119
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: STAX Theme – Pattern not synced #474118
    David Morgan
    Keymaster

    Hello,

    Thanks for reaching out! I haven’t seen this issue before. Where is your site hosted?

    Are you able to sync the patterns within the actions menu?

    Thanks!

    in reply to: Custom CSS for home page banner headline #474049
    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    David Morgan
    Keymaster

    This content is restricted to Organic Themes members with an active subscription. Login here.

    in reply to: Fade In Effect #474020
    David Morgan
    Keymaster

    Hi Marc,

    No problem! Keep us posted.

    Just as a followup — the mobile menu navigation uses Javascript. So, if you’re using a performance plugin, and deferring or compressing/minimizing Javascript, it can sometimes disable any features that use Javascript.

    Thanks!

    in reply to: Issue with indent of bullet lists #474016
    David Morgan
    Keymaster

    Ah, I see what you mean.

    Try adding the following CSS (replacing previous):

    ul li {
        list-style: outside;
        list-style-type: disc;
        margin: 6px 0px 6px 18px;
        padding: 0;
    }

    This should fix the alignment.

    in reply to: Fade In Effect #474015
    David Morgan
    Keymaster

    Hi Marc,

    Thanks for you patience. It takes time to debug issues, resolve them, and push updates. Particularly, when the cause of the issue is outside our theme, as in this case. The Gutenberg plugin is at fault for this issue, which some research will reveal that the plugin is notorious for causing issues (https://wordpress.org/support/plugin/gutenberg/reviews/).

    Deactivating the plugin fixes the issue. Noting, the theme does not require the Gutenberg plugin. So if you’re not using its features, I recommend deactivating it.

    Regardless, we have pushed an update to the theme this morning that should resolve the issue when the Gutenberg plugin is active.

    If you’re hosted on WordPress.com, it may take a day before the update is accepted and pushed. I would recommend clearing your browser cache and trying again to see if the issue is resolved. Where is your site hosted?

    When inspecting your site, I found several console errors:

    JQMIGRATE: Migrate is installed, version 3.4.1
    index.ts:77  GET https://mbmediaministries.net/wp-json/wp/v2/users/me?context=edit&_locale=user 401 (Unauthorized)
    pe @ index.ts:77
    de @ fetch-all-middleware.ts:88
    (anonymous) @ index.ts:168
    le @ http-v1.ts:42
    (anonymous) @ index.ts:168
    Z @ namespace-endpoint.ts:29
    (anonymous) @ index.ts:168
    ce @ user-locale.ts:26
    (anonymous) @ index.ts:168
    (anonymous) @ root-url.ts:40
    Z @ namespace-endpoint.ts:29
    (anonymous) @ root-url.ts:14
    (anonymous) @ index.ts:168
    r @ nonce.ts:31
    (anonymous) @ index.ts:168
    ue @ media-upload.ts:35
    (anonymous) @ index.ts:168
    c @ index.ts:171
    c @ index.js:44
    Ga @ actions.ts:101
    (anonymous) @ index.js:228
    (anonymous) @ wp-preferences-js-after:7
    (anonymous) @ wp-preferences-js-after:8Understand this error
    (index):1 Uncaught (in promise) {code: 'rest_not_logged_in', message: 'You are not currently logged in.', data: {…}}
    Promise.then
    (anonymous) @ promise-middleware.js:13
    (anonymous) @ resolvers-cache-middleware.js:45
    (anonymous) @ index.js:228
    (anonymous) @ wp-preferences-js-after:7
    (anonymous) @ wp-preferences-js-after:8Understand this error
    rocket-preload-links-js-after:3  GET https://mbmediaministries.net/about-us/ net::ERR_ABORTED 503 (Service Unavailable)
    (anonymous) @ rocket-preload-links-js-after:3
    value @ rocket-preload-links-js-after:3
    (anonymous) @ rocket-preload-links-js-after:3
    setTimeout
    value @ rocket-preload-links-js-after:3
    value @ rocket-preload-links-js-after:3Understand this error
    rocket-preload-links-js-after:3  GET https://mbmediaministries.net/giving/ net::ERR_ABORTED 503 (Service Unavailable)
    (anonymous) @ rocket-preload-links-js-after:3
    value @ rocket-preload-links-js-after:3
    (anonymous) @ rocket-preload-links-js-after:3
    setTimeout
    value @ rocket-preload-links-js-after:3
    value @ rocket-preload-links-js-after:3Understand this error
    rocket-preload-links-js-after:3  GET https://mbmediaministries.net/books/ net::ERR_ABORTED 503 (Service Unavailable)
    (anonymous) @ rocket-preload-links-js-after:3
    value @ rocket-preload-links-js-after:3
    (anonymous) @ rocket-preload-links-js-after:3
    setTimeout
    value @ rocket-preload-links-js-after:3
    value @ rocket-preload-links-js-after:3Understand this error

    These kinds of console errors are almost always the result of a plugin. I would recommend deactivating plugins until you find the culprit. Perhaps WP Rocket? It should also be noted that caching and performance plugins like WP Rocket can disable Javascript functionality in themes if not careful.

    I hope this helps. Thanks!

    in reply to: Issue with indent of bullet lists #474000
    David Morgan
    Keymaster

    Hi Christine,

    See attached screenshot. Is this not correct?

    Thanks!

    Attachments:
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    in reply to: Fade In Effect #473998
    David Morgan
    Keymaster

    Hi Marc,

    Thanks for reaching out. Can you please provide a link to your site for us to troubleshoot this? We need to reproduce the issue and see console logs in order to debug it, since this issue does not occur in our demos.

    Also, what was updated on your site recently? Have any new plugins been added?

    Thanks!

    in reply to: Broken Mobile Menu #473997
    David Morgan
    Keymaster

    Hi Marc,

    Thanks for reaching out and using STAX! Can you please provide a link to your site so we may inspect this issue further?

    Thanks!

    in reply to: Small devices – Spacer, Margin and Padding #473940
    David Morgan
    Keymaster

    Hi Dharmesh,

    It would be nice if WordPress implemented some mobile style variations for some of their standard blocks, but they have yet to do so. As a result, the only way to currently do this is to target each block using CSS, and use media queries:

    For example:

    @media screen and (max-width: 1024px) {
      .wp-block-spacer {
        height: 50px !important;
      }
    }
    
    @media screen and (max-width: 768px) {
      .wp-block-spacer {
        height: 25px !important;
      }
    }
    

    I hope this helps, thanks!

    in reply to: how to add a drop shadow to text? #473939
    David Morgan
    Keymaster

    Hi Christine,

    No problem. Try adding the following style:

    
    .home .wp-block-cover__inner-container .wp-block-group h1,
    .home .wp-block-cover__inner-container .wp-block-group h2,
    .home .wp-block-cover__inner-container .wp-block-group p {
      text-shadow: 3px 3px 0 #000;
    }
    

    Let us know if this works.

    Thanks!

    in reply to: Issue with indent of bullet lists #473937
    David Morgan
    Keymaster

    Hi Christine,

    Thanks for reaching out! The rendered version on the frontend of the site is actually the intended display (with the indention). However, you can adjust this to look more like the editor by adding the following custom CSS:

    
    ul li {
        list-style: outside !important;
        list-style-type: disc;
        margin: 6px 0px;
        padding: 0px !important;
    }
    

    You can add this style in the Customizer or Site Editor. Let us know if this resolves the list item alignment.

    Thanks!

    • This reply was modified 3 weeks, 5 days ago by David Morgan.
Viewing 15 posts - 1 through 15 (of 1,685 total)