Site Shield will monitor your website uptime. Meaning, any time your website is not online you will be notified, and can take up the issue with your hosting provider.
Site Shield will monitor your website for viruses and malware. Additionally, we will provide you with a monthly report of the activity.
Site Shield will install and setup security plugins to protect your website from attacks. In the rare event your site is hacked, we will cleanup the mess.
Unfortunately, accidents happen. On rare occassions, activating the wrong plugin or clicking the wrong button can bring down your entire site. In case of catastrophe, Site Shield will have a recent backup, and restore your site to its former glory.
WordPress is updated on a regular basis. In some cases, updates include signifant new features and changes. We will manage those updates to make sure nothing goes wrong during the process.
Occassionaly, a theme or plugin update can result in conflicts, changes in your website appearance, or options being reset. We'll manage those updates to make sure your site looks and behaves as expected.
The performance of your website is critical to keeping visitors, getting business, and improving SEO. Site Shield will install and setup a variety of tested plugns to make sure your website files and images are compressed and cached — which will drastically improve the load time of your pages.
You will receive 2 hours (8 credits) of develpment services per month. Meaning, an experinced member of our team will make requested changes and customizations to your site within a 2-hour timeframe. It's like having a web designer on retainer.
Note: Development hours do not rollover.
You will be provided access to our customer support forums and documentation. Our forums provide a wealth of knowledge regarding the use of WordPress and our themes and plugins. Addiiotnally, our support staff is extremely experienced and helpful.
In addition to our standard customer support, you will have access to priority support. Meaning, your submitted questions will always be at the top of our support queue. Additionally, our team will provide support via chat, normally reserved for pre-purchase questions.
Site Shield will provide a PDF report of all the progress that has been made on your website. So, you can view the software that we've updated, the backups we've made, any changes in your SEO, and more!
Protect your site from vicious hacks and malware.
It’s important to protect your WordPress website from DDoS attacks and malware. They can cripple your site and negatively impact your SEO. Site Shield will monitor and block potential threats, make sure your site is protected, and we'll cleanup any malware in the event your site becomes infected. Additionally, we’ll provide you with a report, detailing the blocked attacks and eradicated malware. Rest easy knowing that your website is in good hands.
Let us handle crucial WordPress updates.
Updating the WordPress core, themes, and plugins is risky business. There is always the potential for an update to cause display issues, plugin conflicts, or break your site entirely. Most people click the update button and cross their fingers, hoping that nothing goes wrong. When it does, the result is often panic. Instead, let our experienced team handle your updates. We’ll make sure everything goes smooth, and if it doesn’t — we know how to fix it.
Think of it as life insurance for your website.
Unfortunately, it’s all too easy to destroy your WordPress site in an instant from a simple mistake — like pasting problematic code into a text widget, or activating an outdated plugin. Accidents happen, but the result can be disastrous. Particularly, without a recent backup of your website and the knowledge to restore it. In the event of a catastrophe, it’s reassuring to know that your site will be restored by a professional. Let Site Shield be your website insurance plan.
Nobody likes visiting a slow website.
With the Site Shield Speed package, our team will install and setup a number of vetted plugins to drastically improve the performance of your website. We will minify files, setup caching, and compress images. As a result, your pages will load much faster — and you will retain more visitors and boost the SEO of your website.